Margaret has a doctor's visit Tuesday at 2:00 PM. Read the one-page brief before you go, and bring the blue pill-box.
How Sarah got here
- Priya invites her
Navigator enters Sarah's email at intake. A short, single-use sign-in link is sent — no app store, no password.
- Sarah taps the link
Mail arrives in seconds. One tap opens the app in her browser. The link expires in 15 minutes; one use only.
- She lands here
The Today screen below. Calm, one sentence, one next step. No account to remember.
We use Microsoft Graph for transactional mail under a signed BAA. The family side never sees a password field, a third-party login, or a consumer app store.
Today
Your list
One thing
Priya only sends one task at a time. If something new comes up, she tells you here — not with a banner or a buzz.
Messages
Hi Sarah — I put together a one-page brief for Margaret's Tuesday appointment. It's on your Today screen. Let me know if anything looks off.
Good news — your respite benefit approval is through. You have $2,700 this plan year. I'll walk you through how to use it on our next call.
She slept better after the new routine. Two wake-ups instead of five. Thank you for the suggestion.
If something's wrong right now
Urgent-concern submissions reach a human navigator within five minutes during business hours, and route to the on-call clinician overnight and on weekends.
That's the family side.
Everything Sarah sees — the Today card, the visit brief, the tasks — came from Priya. The navigator logged a contact, drafted and approved a SOAP note, and published the visit-prep brief. None of that is visible to Sarah, and none of it is self-service AI. It's a human navigator doing their job, with the software handling the documentation and routing.
See what Priya's console looks like